Customer Testimonials




Here are some more testimonials going back from 2008... hopefully you will see how consistently happy our customers are :)

click here to go back to the 1st page

I love the two pashminas I already have from you and the discount was a good incentive to buy a third one!

S.Green, Gloucestershire

20th October 2008

Purchased many times from you. Excellent service and quality.

H.R.Evans, Llanelli

20th October 2008

I'm already the proud owner of 2 jumpers, 2 cardigans and 4 pashminas. I can't wait for my new parcel to arrive!

D.Shepherd, Lincs.

20th October 2008

They are the softest knitwear I have ever bought. No neck irritation. Very beautiful colours.

S.T, Gloucestershire

19th October 2008

Hi Caroline,

I just received this morning my new pashmina “Emerald green”….and I already wear it. It’s great ! I love it ! What a gorgeous color! Thank you so much for your kindness, patience and follow-up !

Have a great weekend,

Warm regards,

Karine

11th October 2008

I am so pleased with my pashmina - the quality is lovely, thankyou!

S.Hoskin

9th October 2008

Hi - Thank you  - my jumper arrived yesterday. It is a lovely colour and a good fit. I am very pleased with it.

P E

9th October 2008

I just received my order for a teal round neck cardy and i am amazed and delighted to find that it fits perfectly; often i have a problem with the sleeves being too short with sweaters but not this time! I shall certainly be back.

S Proud, London

8th October 2008

Just to confirm that scarf received today and that I am absolutely delighted with it.  Colour matches my dress perfectly.
What a great service.
Many thanks
Jane

26th September 2008

Just to let you know that my pashmina arrived yesterday, I was very impressed with the speed of your service and, despite my worries about choosing a colour from the internet, it's a perfect match for my dress. Great quality, too. I will definitely be recommending your company.
Mrs. S.Plummer.

24th September 2008

Thank you so much for my gorgeous cardigan,I love it,and very quick posting,will be back for more .

Regards,

S. Hughes

24th September 2008

Just had to let you know that I have received my pashmina ordered from yourselves yesterday, and to praise you on such excellent service.

D.Burns

16th September 2008

Hello!
The scarf arrived safely this morning and the colour is a perfect match.
Thank you very much for your excellent service.

Regards

R. Morgan

12th September 2008

Hello Sara
I received my pashmina yesterday. Thank you for sorting it out so quickly. I'm really pleased with my purchase and will be recommending  you to my friends.
regards,
Megan

5th September 2008

I can’t thank you enough for the effort you all put in to “rushing” this item through for me !

You’ll recall I rang on Friday 22nd August to place the order and you managed to get it added to last weekend’s delivery from Napal. The pashmina arrived this weekend, well in time for me to wear it at a wedding I’m attending this Saturday the 6th September  . The colour “New Wheat” is absolutely spot on and goes perfectly with the outfit I’m wearing.

Many thanks.

L.M  

August 22nd 2008

Many thanks for my lovely pashmina. I am very impressed with the quality of the product and also the excellent standard of personal service I received. You are welcome to quote me on that! I will definitely be recommending you to others. Thanks again.

Kate Black
August 18th, 2008
Recieved . Gratefull thanks.

They are both beautifull.

I shall certainly recomend you to all of my friends and family.

Judith
August 18th, 2008
Just got my order. Very fast delivery. Love it lots. The colour and quality is fab. Only one problem though : I now want a purple one. Thank you

Ashaa
August 15th, 2008
item received excellent service will wear at wedding, will use you again and recommend

Jennifer
August 11th 2008

Many, many thanks for my replacement pashmina which arrived today. The colour of this one is perfect and I can’t wait to use it.

I would just like to compliment you on your returns policy. As you know I originally order a pashmina in New Wheat. I received and returned this on Tuesday. Today is Saturday and I have received the replacement. I am incredibly impressed that this was done so quickly, with little fuss and with no extra cost to me. I wish that I received this level of customer service all the time! Sadly, the reverse is usually the case.

Congratulations on a superb service, and thank you for getting my pashmina to me so quickly. I will be sure to purchase from you again and recommend you to my friends.

Best regards,

Kathryn
August 8th 2008

Hi

Just want to thank you for the lovely pashmina. The colour was just as I'd hoped for and I'm really impressed by the quality too. Would highly recommend you to others.

Philippa Wilkes
August 8th 2008
I received my order of three long sleeved cashmere v-necks by special delivery this morning, which was brilliant considering I only ordered them in the middle of the afternoon yesterday. I love cashmere, but this is the first time I have ordered from you and am impressed with the quality, cut and colours. Beautiful. I shall recommend you to everyone! Very many thanks. Nicola Ruane.
6th August 2008
Hi there

Just to tell you that my skirt (Indigo MP106, size 8) arrived today. Am absolutely delighted with it, it makes a super outfit with the wrap around cardigan. Am very pleased indeed and will no doubt be a regular customer, when I finally return to UK in November, at the moment am in midst of making a sideways move from 21st August until 1st November!! All go here. But glad the parcel arrived in time.

Thank you very much

Regards

Helen
5th August 2008
Hi Just to let you know that I have received the top and I am very happy with it and the service I have had I will definitely be ordering again.

Many thanks,
Louise
4th August 2008

THANK YOU VERY MUCH SARA,

I received the shawl this morning, in time before our departure.

I am very pleased with the color and presently do not regret the aubergine one.

Danièle
2nd August 2008

Just to say my pashmina has arrived and the colour is beautiful, highly recommended for those who want a little more than cream but not yellow, a mellow straw. Thank you.

Kind regards,

Anna Thompson
2nd August 2008
Hello,
I would just like to thank for the two beautiful cashmere sweaters which I ordered from you and which arrived yesterday. They were also very reasonably priced. Two years ago in Oslo I paid the equivalent of 170 pounds for a cashmere sweater! So I shall certainly buy more cashmere from you in the future.

Have a great week-end and best wishes from

Dora Prebensen
1st August 2008
Dear Sir/Madam

This mail is to confirm receipt of the pashmina detailed below. Thank you for your prompt delivery, the pashmina is good quality and has excellent depth of colour.

Yours faithfully

Ms S. Bown
20th July 2008

Just to let you know that I have received this item this morning!!! Extremely quick, next day after ordered ....and a very efficient service...I am MOST impressed with your organization, and will certainly use you again.
Many thanks

Dorothea Evans


29th July 2008

I ordered a pashmina at about 10:30 am yesterday morning and it arrived at 10:30 this morning. What a brilliant service. I shall definitely recommend your excellent, efficient company.

25th July 2008

The pashmina arrived this morning and is really stunning...I’m delighted...MANY THANKS! W

9th July 2008

My pashmina arrived this Saturday morning! I only placed the order Thursday night! Fantastic service, a good informative web site and the pashmina is lovely and very good quality. Thank you I will definately be buying another one and would recommend you!

21st June 2008

Dear My Pashmina, I have just received my order of a black beaded pashmina from you and I am over the moon. It is absolutely gorgeous. I cant wait to wear it. It is so lovely that I am sure I will find plenty of occasions for that. It is, also very good value for money. It was not that expensive and just shows that "fair trade" for want of a better expression does not need to be prohibitively expensive for the customer. I am sure some companies use it as an excuse to hike up their prices. But I am digressing.
I would like to especially thank Sara who telephoned me so promptly when I had that glitch with my online ordering. She was extremely nice, courteous and helpful, and I must say patient.
I was so pleased with my transaction that I have passed on your website details to my daughter.
Once again thank you very much. I hope to be dealing with you again in the very near future.
May your business grow and thrive
Sincerely yours
S

30th May 2008

It has arrived already and is perfect, thank you for providing such
excellent service!

V

17th May 2008

Dear Paul,
Gorgeous raspberry V-neck - thanks so much again. Raspberry is a great colour - wish I had discovered it earlier!
Best wishes,
Katie

8th May 2008

Thank you so much for your help and the excellent service.

Best regards,
B

8th May 2008

Dear Sara

Thanks again, your customer service can not be faulted. I will certainly be using your company again and will also recommend you to friends.

Regards

G

6th May 2008

Your service is, as ever, fantastic !

L

1st May 2008

I would like to thank you very much for the deep taupe coloured pashmina which you so kindly went out of your way to get to me in time for my sisters wedding! It was a perfect colour and beautiful quality and I really appreciate your high level of customer service - it means a great deal and I'll certainly be recommending you!

Kind Regards,

L

1st May 2008

Dear Mypashmina

Can I just say that I ADORE my scarf it is absolutely stunning!! Thank you!! I will log on to buy another one soon I think!

Alex - pashmina lover

22nd April 2008

This is the second time I've ordered a pashmina from you and simply had to write and say how impressed I am by your customer service. Professional, efficient, fast and courteous ... a lot of companies could learn from you. Well done ... and thank you very much.

Nancy

18th April 2008

Hi,

Just wanted to say I'm delighted with the Service of MyPashmina. The
scarves are absolutely beautiful, top quality and I can't believe how
quickly they are shipped to Ireland. I would highly recommend this
site to friends and I am very impressed by the fair trade policy of the
company.

Have already bought three scarves and will buy more!

D

17th April 2008

Hi
Wanted to confirm you that the new pashmina arrived this morning.
It's really beautiful, I love it. It's exactly how I expected it to be and
I'm really happy :)
I was already silk scarves addicted from my trips to Far East, but now I'm
getting cashmere pashmina addicted as well ;)

I know it's no longer scarf season but I'm advertising your pashminas to
all my friends, especially when they touch the others I already have.
Just to let you know, I also talked about your pashminas on an Italian
fashion forum on internet, and the other girls asked me your address :)

Ciao and talk to you soon :)
B

14th April 2008

The sweater arrived this morning and it is absolutely beautiful. Long, long roll neck which is so unusual these days. Thank you for your superb service.
S

12th April 2008

Dear Sir/madam,

I have received my order and I am delighted with it, thank you. I bought my item from your company as you were able to accommodate my request for the colour that I was looking for (no one else could but you had this made to my request). Your prices are also very reasonable.

It is too early to say if I will make another purchase (I need to see how the garment washes), if it washes well, I will make further purchases.

Your service has been as promised and I am very happy with that.

Regards

A

11th April 2008

Dear all,
I now have 4 of your pashminas and they are all beautiful. Delivery is superfast (always next day). Long may you continue. Ultimately i would like one in ever colour!
A very, very happy and satisfied customer.
P

9th April 2008

An excellent and informative website - the description of the fabrics and explanation of the different sizes was so helpful; commendable all inclusive prices and next day delivery - why can't more companies follow suit?; and a beautiful product - i am delighted with it. Purchased as an extra layer for a wedding next weekend as who knows what the weather will be!

Well done.

I shall recommend you.

Good wishes

v

1st April

Dear "Mypashmina"
Many thanks for the three wonderful pashminas which arrived yesterday. I am very pleased with them indeed and amazed that the colour matches the bridesmaids' dresses perfectly. I will order up the bride's pashmina when she returns home next week to make the final preparations for her wedding.

Thank you again for your excellent service.

Best wishes,
B

28th March 2008

Thank you! The most wonderful pashmina snuggle sleeve has arrived today! What a treat! Perfect.

Your products are just perfect and I will continue to recommend.

Kind Regards,

S

26th March 2008

Just to let you know my pashmina arrived safely today. Excellent service and beautiful product.
Kind regards,
A

26th March 2008

Thank you so much. As always, stunning service.

J

3rd March 2008

Pashmina arrived today, and is perfect thank you.

Kind Regards

L

29th February 2008

You're brilliant! I got my order today and it's even better than I expected (and my expectations were high). I originally chose Mypashmina because of your Fair Trade policy (and your support of the Clean Clothes Campaign), plus the prices looked good, and so did the range of colours. Then I find on top of that that the quality of the goods and the service are both superb. I'm delighted. You'll definitely be my source of cashmere in the future. Many thanks.

Very best wishes
Maria

22nd February 2008

I received the Charcoal stole yesterday. It is beautiful...thank you very much for sending it so quickly. I really like it.

As always, I really appreciate your company's great customer service. I have my eye on yet another pashmina and may order it perhaps in the next month. I'll likely again order the swatch book to review the colours - which may be a 'dangerous' thing!

Thanks again.

Kind regards,
Christen

22nd February 2008

Just to say the scarves arrived at the weekend.
They are perfect, exactly what I wanted.

Many thanks for such excellent customer care.

Regards,

Lisa

18th February 2008

Thank you for the very prompt delivery. Excellent service
Yours
Sharon

13th February 2008

Thanks - despatch very efficient and product excellent.
David

8th February 2008

My Pashmina arrived this morning less than 24 hours after I placed the order. Thank you for the prompt delivery and it is very beautiful!

Joan

31st January 2008

Am very impressed with your efficiency.

The reason I purchased from you was that you had the widest range of pashmina scarves and stoles.

Many thanks,

Ann

28th January 2008

Yesterday I ordered 2 pashmina’s from you at approx 12.40pm, they have arrived today. I am amazed at how quickly they arrived & also the pashminas are absolutely beautiful. You had so many beautiful colours that I’m sure I’ll be back!!

I will very, very happily recommend you. Thank you.

Lisa

4th January 2008

I just had to drop you a line of THANKS for such an amazing service you have offered and given.
I ordered online late yesterday and have just taken delivery of an amazing black cashmere sweater from Royal Mail just now… Timing: 10.10 the next day!

WOW!

I will for sure be ordering from you again and soon!
And will recommend you as well!

THANKS AGAIN you just made my day!!!

Best Wishes
Gill

3rd January 2008

Hi, just to say the pashmina I ordered arrived in great time for the family wedding on 29th December in cold Aberdeen. It was light and warm and greatly admired, so I've passed your details to loads of people!

Barbara

31st December 2007

Hi
Just wanted to say thank you so much for my beautiful red boat neck pashmina. I absolutely love it and so does everyone else! Every part of buying this from you was perfect - you were so helpful and as promised, it arrived the next day. And it's amazing value!
Thank you again,
Anne

13th December 2007

Thank you so much, the pashmina scarf duly arrived on Saturday.

I am very pleased with the way you handled the order, so professional and polite. You are obviously a super company.
I shall continue to recommend you to everyone I know!

Many thanks once again.

Happy Christmas and a very happy New Year to you all.

Judy

24th December 2007

Hello

I received this today - many thanks for your prompt delivery and good customer service; I dread to think what would have happened had I submitted the wrong postcode with other, larger companies but you were really professional and I received my beautiful large cashmere scarf today.

My mother is going to love it!

Anna

13th December 2007

Received yesterday, delighted yet again!
Thanks so much - hope you're having a great Christmas season.

Sarah

12th December 2007

Thank you so, so much, team! The immediate delivery items have come and I am thrilled with them, particularly the wild rose colour which will suit my mother enormously. Wonderful as usual!

Regards and thanks for all your help,

Jennifer

11th December 2007

Hi
Just to let you know I received my pashmina and it's lovely - very pleased.
I will definately be getting some different colours in the future.

kind regards
Maria

11th December 2007

I would like to convey my thanks to you for a very speedy delivery. I ordered my pashmina scarf yesterday and received it by recorded delivery this morning. I am very pleased with it and the quality is excellent. I have absolutely no hesitation in recommending you to anyone requiring one of your items. I had difficulty in finding a pashmina scarf especially in the colour I required so turned to the internet. I am so pleased I did.

Once again, thank you.

Cathie

10th December 2007

Just wanted to say thankyou very much for my pashmina, the service you provided has been excellent. Lovely pashmina, that arrived very promptly.

Thanks
Helen

8th December 2007

Just like to say many thanks for very good service and excellent products. Very pleased I stumbled across your website!

The 2 pashminas I ordered arrived 2 days after ordering them online. You can't ask for better than that. And the pashminas are gorgeous - especially the black jacquard. And they are very good value.

Thanks again,
Amanda

6th December 2007

I would like to thank you for fantastic service. Right from your easy to use, and very informative website, to the updates telling me how my order was progressing and receiving the order this morning, I wish all companies were as good as you.

Yours truly,

Ann

5th December 2007

I am extremely happy with the pashmina I have received, the quality and
feel of the fabric is lovely & I shall really enjoy wearing it, thankyou for
the prompt processing of my order also

Fiona

3rd December 2007

At the risk of repeating myself, thank you! It has been a pleasure doing business with you. You are a good advert for your company.
Angela Watson

30th November 2007

Glad to hear you got the Chocolate Stole back ok. I love the replacement pashmina I received - just what I was hoping for.
Many thanks for the really efficient service.

Tina

29th November

Just wanted to say thank you for sending a pale pink pashmina so promptly. My Sister had her's stolen and I have replaced it for her Christmas box.
Can't wait to see her face

I will ofcourse be buying again!

Dionne

28th November

Thank you for the excellent service! The pashmina arrived today as predicted, and looks perfect: a present , so I haven't opened the cellophane wrapping.
Having trudged around Birmingham for an item such as this to no avail (no purple pashminas to be found) I was delighted to be able to order, and receive my purchase so easily.
Again, thank you. I may be tempted to order one for myself!

Margaret

22nd November

Thankyou so much for all your help. I shall recommend you!

Take care and hope to do business again with you soon.


Regards

Jane

11th November 2007


Brilliant! What a speedy service. I look forward to receiving them and hope to do more shopping with you.

Pen

2nd October 2007

Hi!
The shawl arrived yesterday an it is wonderful like the one I already got. I am absolutely delighted. Thank you very much, also for the nice contact.

Susanne

1st October 2007

I am delighted with the three shawls I bought this week – ordered on Monday arrived Tuesday – top quality as ever from you.
Sorry you didn’t make it in the American market but as you say great for us here. It’s not often you get a genuine bargain on such lovely items.
I have recommended you to all my friends and tried to drum up some more business!
Thanks again you are, as ever, a fab company to do business with.

Kind regards
Louise

28th September 2007

Got my stole today and it is just perfect. Thanks very much for the prompt
service. I shall recommend Mypashmina to friends and family.
Regards
Kerstin Richter-Catling

14th September 2007

Hi,

And thankyou for my order which arrived this morning.

The stole is beautiful and I shall greatly enjoy wearing it!

Sorry about the confusion with the first order (scarf). Your prompt refund/cancellation and swift delivery service of replacement order is much appreciated.

Best wishes,

Nicky.


13th September 2007

Hi Paul and Caroline,
Just to let you know that my pashmina arrived yesterday morning and it is
fabulous!

Thank you so much!
Margherita, Italy

24th August 2007

Amazing service! Placed my order yesterday and already have my lovely new scarf.
One thing - it's still listed as available on your website.

Thanks, will recommend you to friends

Claire Brown

24th August 2007

Just to say thank you for such efficient service. I ordered my goods on Monday at midday and I received them this morning! I have a wedding to attend on Thursday and, because of our lovely Bristsh summer, I needed a cover up for my dress in a hurry. I am very pleased with my scarves and have no hesitation in buying from you again. The website is very comprehensive and easy to use. Thank you!

Mrs Toni Ward

21st August 2007

Hello Paul or Sarah

just to say this have arrived and I am DELIGHTED with it yet again. This makes my 4th cashmere stole from you!! - and one cashmere hoodie which is also much loved! - love this garden green - the colour I have tried to find for some time without success. Very pleased - thank you very much! - Will alwyas recommend this company to anyone. Lovely quality and pricing reasonable that makes one buy rather than just look....
best wishes
Lucy

17th August 2007

I was anxious to match my made to order pashminetta with shoes &
a bag for a forthcoming wedding. Ordering the swatch book was so simple! I
am absolutely delighted with the quality & colour of the garment I
received & can't wait to wear it soon. What VFM! Thank you! I will
recommend to all my pals.

Tracey Kershaw

8th August 2007

My pashmina arrived today and I just wanted to congratulate you such a speedy and efficient service. The pashmina is beautiful – great quality and colour is perfect and exactly as I imagined from your website. I would recommend you highly and will certainly order from you again.

Kind regards

Carol Arthur

7th August 2007

But, more importantly, I have had an email from my daughter to say the pashmina has arrived - less than 24hours after I ordered it. I think that's amazing and shall tell everyone how good Mypashmina is.

Best wishes and may the company prosper - it deserves to with service like this.

Sue Greenwood


7th August 2007

Received my Pashmina Friday 3/8/07. It was perfect

Thankyou from a very pleased customer

Mrs A Brown


6th August 2007

Just to say thank you very much. The beautiful pashmina arrived this morning. It is perfect.

Thanks again

Sue Dewhurst


3rd August 2007

I would like to say how delighted I am with my beautiful pashmina which arrived today, great service and great price.

Thank you

Angela, Edinburgh

25th July 2007

Hi there

Just thought you might like to know that my pashmina arrived, as promised, and I'm absolutely thrilled with it. It's very unusual to find such a beautiful item accompanied by friendly, personal and efficient service. Many thanks.

Best wishes
Sophie


25th July 2007

Thank you. I received the silk stole today - it is lovely. I am very pleased with the quality and your excellent speedy exchange service.

Kind regards

Angela Lloyd


20th July 2007

I am very impressed with your company so far. The website is lovely, easy to use and you are able to see the products clearly. The contact I have received from you has been excellent, and I will certainly recommend you.

Kind regards

Heather


13th July 2007

Cashmere jumper arrived the following day – amazingly speedy service! Most importantly, the jumper is absolutely beautiful – a gift for daughter number 2. I think the other three may be getting cashmere now too!

Many thanks for excellent service and quality

Deborah Toft.

12th July 2007

Delighted with purchase and service
will definately shop again

P. Whitfield


10th July 2007

I received the tie front cardigan yesterday. What a brilliant
service - order to delivery in under 24 hours. The cardigan is pretty
special too.

Thank You

Annette

- 21st June 2007
Thanks very much Sara - am really impressed with your products and also your customer service. Will definitely be coming back and recommending you to anyone I know!
Kind regards
Jane - 21st June 2007

Quick email to say I've just received my 2 pashmina's less than
24hours after ordering with the assistance of a wonderfully helpful
customer advisor. Excellent quality product, wonderful customer service,
great price and quick delivery- no complaints at all. I wish I could say
this of more things in life.

Thanks

Mel
21st June 2007

Many thanks for your highly efficient and courteous service Emma. I shall not hesitate to use MyPashmina in future.

N.Gregory

8th June 2007

Dear My Pashmina,

Just wanted to complement you on providing such a fabulous service.I had ordered my pashmina after 1pm on Wednesday and it still arrived on Thursday morning which was brilliant! I am very impressed with the softness and the quality of the stole and also the fringe quality which is an integral part of the look of the stole. I will happily wear it to a friends wedding on Saturday!

Many thanks again!

Sarah

24th May 2007

I found your website through Google and decided to order after talking to Sara on the phone - i was so impressed with your efficiency and friendliness - not to mention the variety and colours of the shawls on offer!

Mrs. Chessun

15th May 2007

Dear Sara

Thank you so much for this being done so fast

I would just like to say you have the best customer service I have encountered on the internet, and I shall be recommending your company to all my friends

Thanks again,

Kate

11th May 2007

Sara, many thanks.

May I say what a pleasure you and your company have been to deal with. It is rare to receive such prompt, friendly service these days!

All best wishes,

Sue.

27th April 2007

Hi from Cairns, Australia.

Just to let you know that I received my Pashminas last week on the 18th. What wonderful service. I ordered something from Melbourne, Australia, at the same time and I am still waiting for it.

My Pashminas are gorgeous, I cant wait for the weather to get start cooling down.

This has been my first purchase on line and it all went very well. I will be ordering another one in the not to distant future. I believe you can never have enough Pashminas

Cheers

Gail
23rd April 2007

Hi there Paul and Sarah

I just wanted to say that I love my made to order hoodie. Worth waiting for as it fits beautifully and the colour is really quite stunning. The cut is very feminine but quite classicaly trendy too. Really lovely 'thank you' and I wanted to give you back that feedback.
thanks for all your help too Sarah with regard to sizing beforehand
best regards and no doubt be ordering again soon
Lucy (Alwyn)

22nd April 2007

Hi,

The olive shawl is in my possession since yesterday.

The colour couldn’t be better. In actual fact, the colour that we can see on the general display is correct ; if we enlarge the picture of the shawl, then the colour displayed on a flat screen is brighter than the real colour.

The shawl is totally perfect: I am delighted.

Thank you for it, and thank you for the quality of your service.

Best regards , Danièle (France)

10th April 2007

hi Sara, just wanted to let you know that i've indeed received the Dark Choc pash today, and also to thank you again for being such a big help, and to say that mypashmina.co.uk is the best online shop i've had the pleasure of buying from (and i do quite a bit of online shopping!) - you've been so friendly, helpful and efficient - all online shops should learn from you and your colleagues! so thanks very much, and i'll be sure to recommend you to friends and family; and i'm sure this won't be the last pashmina i buy from you :-)

SU

22 March 2007

name: Nikki Wetherill
Submit: send
feedback: Order No: RC1321238
I feel compelled to write to say how impressed I am with
www.mypashmina.co.uk. I ordered 2 pashminas yesterday and they arrived
(recorded delivery) this morning (free postage!). They are beautifully
soft and I absolutely adore them. Your customer service and speed with
with you have dispatched them means I will definitely be a returning
customer. Well done. Customer service is notariously poor in the UK but
you seem to have got it right.

Nikki (a very satisfied customer) :-)

22nd March 2007

I did not know exactly what to expect from my first order of a sweater. Delivery was swift, and the product - well, just yummy. As nice a cashmere sweater as those I saw at Nieman Marcus! You can count on me as a repeat customer.
Janette
Milwaukee

18th March 2007

Hi.

OK some comments.

I have spent a lifetime in Marketing & Sales in several countries.
Your web presentation is first class particularly the opportunity to speak directly with you.
My em were written in a way to see your reaction. You stuck with me. 10/10
When I eventually placed the order it was taken by SARAH who was very pleasant and helpful. 10/10
(being a Christian anyone with the name Sarah gets my vote)

Now that we have made conact you will be receiving more orders.

Every Blessing

16th March

Hi,

I just wanted to say thank you for my order. I received my two items today, a 100% cashmere shawl and a 70/30 stole. They are incredibly beautiful and sumptuously soft and warm. I was very impressed with the quickness of your shipping to Canada and would highly recommend you to anyone thinking of ordering from you. I can't wait to order another!

Thanks
Daphne M.
Edmonton, Alberta
Canada

13th March 2007

Dear Khin Khin,
Just to say the white silver Pashmina has arrived safely. It's beautiful. It's the first time I've bought one of 100% cashmere, usually I buy 70% cashmere 30% silk. It's a birthday present for a very special friend so I hope she will be very pleased.
Thank you again for the discount. Have a good weekend. Regards Jane

27th February 2007

Dear Paul,

everything arrived – in good order – today.

thank you again for the good service.

with very best regards

Marie

26th February 2007

Paul;
I received the new jumper yesterday and it fit my wife perfectly. I cannot tell you how happy she is with it. It is truly amazing that a jumper that light in weight could be as warm as it is.

Stu Tentoni
Delafield, Wisconsin
USA

24th February 2007

Dear Paul,
Thank you so much for my Persian Violet and Tea Rose pashminas - as usual they are just right. Please pass my delighted appreciation on to the Nepalese people who made them. Thanks again.
Best wishes,
Katie

15th February 2007

The sign of a good company can be discerned by the way in which customers are treated; not when things go right, but when things go wrong.  Something did go wrong, however I am very happy to state for the record that the customer service is exceptionally good and wrongs are quickly put right at MyPashmina.  It would be remiss of me to not mention the quality of their products as well; superb is probably the right word.  I have absolutely no hesitation in recommending MyPashmina to anyone reading this.

Nov 1st 2006
Received ok thanks very much.  Sister very pleased with it as it was a birthday present
Great service - have used you before and will again
thanks
Eileen Burke

 It has been quite impressive shopping with your company; thank you most sincerely for your help and spectacular customer service policy.  

Kind regards

Mrs Pauline Camm

Dear Paul

I would like to thank you very much for going to so much trouble to get the complimentary peppercorn pashmina to me in time for the wedding; the colour was perfect and I would like you to pass on my appreciation to your colleagues.....

.....I have told everyone about the amazing range of pashminas you sell and of the tremendous customer service and I imagine that there should be a whole bunch of people who were at the wedding from all over the UK will be on to your website in a few days.

With thanks and very kind regards

Mrs P Camm

Thank you so much for the beautiful black polo neck I have just received from you.
I am frankly stunned at the amazing quality.I usually pay £150 for a cashmere mix- good for you as I will definately buy more- bad for me as  I now think I may be horribly addicted to your fabulous site.
I will try to buy in moderation. It will be hard.
Thanx so much
Caroline Douglas

Hi Paul and Caroline,

Just had to let you know how delighted I was with the "duck egg" colour scarf that arrived today. You know I am a regular customer - but I have to say this must be the most gorgeous colour I've ever bought from you. I can see why it would be popular. But colour aside, it was also the softest 100% pash I've had yet; and at this stage I only buy 100% unless its a gift for someone (I think most people seem to go for 70/30) and happily this gorgeous item was for me!

Its just too beautiful, my only regret is that I didn't order a larger one, but thats for the next colour...

Thanks as always!

Diane

Hello Paul
Just to let you know that the sweater arrived this morning - it is really beautiful, lovely colour!  Many thanks
best wishes
Carolyn
Thank you for the very swift delivery of the pashmina it is lovely and I will certainly recommend your Company and probably be back for more!
Jennifer Pott
Just to say thank-you for your promt and efficient service - my super pashmina has just arrived -less than 24hrs after ordering it ! Many thanks Orla

Hi Paul,
 
Just to say thanks again. The three pashminas arrived this morning - and they are beautiful.
 
Best regards,
 
Ruth
Hello
 
Thank you so much for the oil blue fitted v-neck sweater which arrived today. It is beautiful and was delivered the day after I ordered it which is terrific service. Really great value too, about half the price of nearly every other supplier I could find but I am delighted with the quality. The website also gave me the feeling that the people behind it care about their customers.
 
I will be back - and am recommending you to all my friends.
 
Best wishes
 
Liz Bellchambers
Ickenham
Middlesex
HI PAUL!!
 
THE SWEATER AND PASHMINA ARRIVED TODAY!
 
THEY BOTH MATCH PERFECTLY, I AM JUST THRILLED WITH THEM!
 
I CAN NOT THANK YOU ENOUGH FOR YOUR TIME & ATTENTION.
 
THANKS AGAIN
 
TABITHA
Paul,
 
Hi. Received my Tibetan style hoody yesterday. Very pleased with it - it's
beautiful and fits really well.

My cardigan arrived yesterday, I am extremely pleased with the quality, and I shall in due course be ordering more.

Mary Duke 

I would not hesitate to use the company again, it was only that the colour was incorrect on this occasion. Thank you.
 
Ruth Davies
Thank you very much for your wonderful business, I'm doing my shopping with you feeling completely safe and comfortable.
It doesn't happen often to have such a great business through internet.
thank you Paul, and may God bless you and your family.
Regards,
Helen

Good morning,

I am very happy with the shawls, quality is perfect as well as the colours and the packing.

Thank you and till the next order.

Kind regards

Gudrun

Hi

Just to let you know I received my Pashimina on Thursday and am delighted with it.

thanks

Lorraine
The pashmina has just arrived and we are delighted with it.  Thank you so much for your help and offer of the special delivery.  Regards  Jane Howarth
Many thanks - it has just arrived - beautiful - I am really pleased. Thanks so much for your help, I will definitely order some more later this year the quality is excellent
 
I hope you are settling into your new home well.
 
Many thanks, again
 
Michelle

hi paul,

just to let you know recieved the pashmina today and it is lovely, thankyou for such a good service

wendy barrell

what can I say..... my pashmina arrived this morning and it is absolutely beautiful, the colour, quality and size are perfect, many thanks these will be on my friends wish lists!!!!!!! Bridget O'Hara.
HI Paul,
Thankyou for sending it so quickly, it arrived for the event I had wanted it for
Thanks again its lovely,
regards
tamsin
Hi Paul,
 
Thanks for the jumper - it looks perfect.
 
Frances
Paul
 
It has arrived this morning, & it is absolutely beautiful,  thank you very much.  Val


Val Corbett
Hi Mr. Paul
Thank you for the beautiful pashmina shawl I received to day – it is perfect, soft and beautiful colour – Thank you
Sincerely Susanne Nielsen

Hi Paul,

Many thanks.  Pashmina arrived and I am absolutely delighted !  The quality is superb - I really don't know how you do it for such am amazing price.

I will be recommending you to all my friends and in the meantime, please do send any promotions to me by e-mail.

With kind regards,

Alicia Kozlowska

I have just collected the jumper from post office and am absolutely thrilled - colour is fabulous - fit is so comfortable!!
thank you
will definitely use this service again
thank you also for your customer service in keeping me informed about where the jumper was in the process - I was impressed
kind regards
Gil

Dear Paul, I just want to say how please I am with my beautiful cashmere cardigan. The colour – Persian violet – is lovely and the cardigan feels so soft and gorgeous.

Many thanks, Sarah

My pashmina with Swarovski Crystals is just fantastic....I couldn't wait to wear it!
 
Sincere thanks
Maureen (Surrey)
Dear Paul, Caroline,
 
May thanks for my previous order (ref: RC591675) I loved my shawls, they are beautiful and were delivered quickly and perfectly packed.
I discovered another your site - pashmina-pashminas where I ordered next two shawls with discount (which is great!).
 
Thank you for your wonderful assistance and business. Think that I'm going to order new shawls soon.
Thank you.
Have nice Easter Holidays!
 
Best regards,
Helen Meijer-Nikitina
Hi Paul,
 
Thanks for getting back to me. Thankfully, my pashmina arrived today - i'm so pleased! It's beautiful so i'm delighted it arrived in time for my wedding.
 
Thanks again
Catherine Jones
Dear Paul,
 
Thank you, that sounds like a good arrangement. Elseways, I am thrilled about the products I have bought from Mypashmina. They are SO warm and soft and I like to use them everyday.
 
Kind regards, Charlotte

Many thanks Paul .. confirmation received.  .. and in addition to all the existing compliments on your website for the quality of your products which I too whole heartily endorse, your customer service is exemplary !

Will be back soon for some shopping.

With kind regards,

Rita Lenko

Pashminas received thanks - very happy with them
Hi Paul
 
The sweater arrived today and is divine, the entire process from start to finish is so easy and efficient, thanks I'll be back, not to mention all the people I'll refer to your site.
 
Regards Michelle (New Zealand)

Dear Paul and Caroline,
Just to let you know that the water pashmina arrived yesterday and it is amazing! I didn’t really know what to expect but it is more beautiful than I had imagined. Its exquisite, and I am DEFINITELY having one of those for myself before the summer is over! I had been wondering whether it was a good idea to give someone a pashmina at this time of year, but this type is perfect for spring and summer. Its so delicate, hard to believe its handmade,it really is a work of art.
Last night I ordered yet another clearance item, that page is dangerous! Hard to pass up bargains, so I’m already thinking ahead to other gift giving occasions.
Thanks for everything,
Diane (26th APRIL 2005

Hello Caroline (et al),
I received the jumper this morning, I love it! It fits perfectly and the colour is really gorgeous! My thanks to you both for all the effort you put in, I really appreciate it!
I have told my friends and family about your site, and I know when I need to feed a developing cashmere addiction, I will certainly come back to you.
Thanks again,
Hazel (APRIL 26th 2005)

Hello.
 My order arrived this morning, having been placed on Wednesday
 evening.
 The colours are beautiful and the fabric is of excellent quality. These
 are both gifts, but I will undoutedly be buying some for myself.
 Many Thanks,
 Linda Farmer.
April 29th 2005

reetings Caroline,
 Good news my Shawl arrived .Thank you for your quick response and
 attention. I will be recommending these beautiful shawls to my
 brides as gifts for their wedding party attendants.


 --
 Best Regards,
 Susan
APRIL 30th 2005

i there,
 My order arrived today, and I just wanted to thank you for the
 beautiful goods and wonderful service. It's always a pleasure to shop
 with you. Many thanks, Hannah
May 4th 2005

Hello
 
 Just to let you know I received my Pashmina today and I am really
 pleased with it. It's beautiful and exactly what I wanted for my
 wedding day.
 Thanks also for your prompt and helpful e mail replies.
 You have an excellent web site which I shall highly recommend to friends.
 Many thanks again
 Pam Tyler
31st March 2005

 
Comments: - bought from you last week. Quality fabulous. fab quick service. that is why I am back again
19th November

Caroline,

 The pashmina was received this morning. Yet again we are delighted with
 the product and your service.

 Regards

 David Leslie
`18th November

Just a note to thank you for the excellent service and beautiful jumper,
 which arrived well within 24 hours of ordering.
 
 The jumper was rather an impulse purchase so I was a little worried
 that I would regret splashing out on myself. However, I am really
 thrilled with the lovely jumper. I am unused to buying myself luxury
 items, being a single mother of three, but I will be back! I will be
 happy to recommend your service to my friends and family.
 
 Thank you so much!
 
 Kind regards,
 
 Sue Jackson
NOvmeber 15th

Dear Caroline - I received the three pashmina's yesterday, and I so happy with them. They are beautiful! So soft and luxurious!! My bridesmatron & Matron of honor will be very pleased with them this January, I am sure!! And I can't wait to wear my ivory pashmina on my wedding day, and beyond. Thanks for all your help! Best regards, Cari
9th November

Hello Paul

today my pashmina was delivered. It is so gorgeous.
Thank you for the uncomplicated and quick delivery

Thank you so much
Andreas Hofmann
6th November

I recently placed an order with you (ref no. ID89601474) and then requested that you exchange the pashmina which I had ordered for a different colour as the original colour was not as I expected. I have now received the replacement pashmina and am happy to say that it is exactly what I was looking for.
Needless to say, I am very pleased with the replacement and would like to thank you for the service you have provided.
Wendy
3rd November

Dear Caroline,
When I got home from work this evening, your package was there. I am thrilled with the shawl. The quality is unbelievable--I couldn't be happier. Now I just have to figure out what colors to order for my next purchase. Thank youi for being exactly what you purported to be=-an online company with high quality product, and excellent service. We are going to London in February and I will be wearing this black shawl and however many colored ones I can order for the trip.

Thank you again,
Ronna Novello
2nd November

Just to say thank you so much for the beautiful Pashminas I received yesterday - the day after ordering them, amazing!
I am delighted with both the Pashminas & the fantastic service. I am spreading the word!

Best wishes,

Catherine Baxter
1st November

hi paul

my pashmina arrived today, i only ordered late yesterday, i am really pleased with them,
i will placing another order in the next few days ready for christmas present.

once again thanks for the fast service

sharon

I appreciate the efficient and hassle free way you have handled my
 order. I will be recommending you to my friends and family.
 
 Regards
 
 Andrew Darnley
26th October

Hi Paul
It arrived on Saturday! Absolutely perfect! I love it! I must say I'm very impressed and telling everyone who will listen about the site!
Thank you and good luck for the future
Stephanie
25th October

Hi Paul,
I guess you aren’t aware of how quick you really are, because I received them yesterday! It only took 4 days! They are beautiful and my family is going to love them.
Thanks for all of your help.
Kristin
Oct 23

13 Oct

I would like to thank you for my recent pashmina order, the colour and
quality was just what I wanted.
Regards
Judith

Yup - absolutely delighted with it (sweater), hence repeat order :)
 Can you advise as to washing instructions please,
 Cheers
 Steve
12th october

Hi Paul

Just received my third pashmina from you, and again I am delighted, the custom colour is exactly as required and the quality is lovely. In fact they seem to get softer the more you wear them - just gorgeous - thankyou very much. I will be ordering some more soon!!!

Regards, Janet Smith, Leeds
11th October

Just wanted to say thanks for the beautiful pashmina shawl , colour was exactly as the colour chart, and the delivery was head spinningly fast.
Will definatley shop again.

Brenda Gibbard

12 Oct

Hello,
My order arrived this morning, thank you for your prompt response. It's a pity the postal service couldn't get it right first time ! If it does arrive I'll let you know. By the way, the pashmina is exactly what was wanted for a 70th birthday present. I'm sure the recipient will be delighted.
Regards,
P.K.Pye.

11 Oct

Morning !
Just to let you know that my order arrived safely at the delivery address
Saturday morning. I havent had chance to open the pashmina out yet but if
feels gorgeous and I'm sure my Mum will be thrilled. I may have to order
one for myself before long !
I note that the e-mail address I gave you was wrong. Its actually Sarunds
not Farunds but its not easy to say or even spell !
Thank you again for you prompt service !
Lisa Cutler
7Oct


Never done this before, but felt I really must thank you for the astounding level of service I have received:

Left it too late to order really (last Saturday) and hoped it would get here by Friday ( for 18th birthday) ... it arrived on Wed. Colour wasn't what I'd wanted - spoke to Paul who advised me on an appropriate exchange and to return it. Explained the Friday time constraint and offered to purchase a second and return the original for a refund.

Paul assured me he would send me the replacement anyway ... and he did!
Thursday morning I have the correct colour in my hand - amazing - believe me, I will sing your praises. The original is in the post and should reach you tomorrow - thank you so much :-)

Shelagh Brumpton
7 OCT

Just to let you know that i have recieved my pashmina and will look great with my new dress. All my thanks verity jade hayes
4 Oct


Thank you so much for the speed at which the order was despatched. My
Mother was absolutely delighted with the beautiful shawl. I would be
very happy to recommend your company to my family and friends and look
forward to using your services in the future.
Once again many thanks
Fiona Marsden
Thanks to everyone for an excellent, professional and prompt service.
Pashmina arrived today and its exactly what I wanted.
Barbara Rimer
5th Oct 04

Caroline

Thank you so Much. I received it the very next day. Super Service -
Beautiful Pashmina!

Kind Regards

Odette Lannon
26th Sep 04

My sweater has arrived yesterday, in only 3 days. It is simply perfect, the colour is stunning, the fabric wonderful. I had looked for something like
this in Regent's Street without success, now I'm really happy with it. And your website is also very friendly and nice. Thanks and keep up the good
work! ;-)ciao from Italy
Rosella Bertolotto
24th Sep 04

Hi Caroline

Just realised I never replied to you when I received the pashminas - I wanted to let you know that they are perfect and the colour you selected matches the dresses exactly, which I didn't think would be possible, so I'm absolutely delighted! Thank you so so much for all your help. Just one week to go till the big day now... when I'm back and the bank balance is a bit more healthy than it is at the moment, I'll be in touch again - but to treat myself rather than the bridesmaids this time!

With best wishes

Fleur
16th Sep 04

I heard about your website from www.handbag.com after trawling the high street Sunday afternoon in the hunt for a baby pink pashmina I ungently needed for a wedding do. Had no luck on the high street so decided to give you a try; and I'm so glad I did.
The promt service and superb quality of the pashmina means I'll be recommending you too all my friends!
Many Thanks again
Julie Pickering
02/09/04

Have just received my pashmina and am very impressed ... pashmina goes well with my outfit, and delivery and service were excellent. What is more, it was able to fit through my door...so no problems with having to go and pick it up!!!!

Keep up the good work!

Sally Eccleston
2nd Sep 04

I forgot to tell you something very exciting- life is a bit manic at the moment. We had a call from Asparagus publications on Friday asking to feature us as the stationery supplier for the region on a cdrom they are doing. They had searched the net, particularly liked our website, that it was easy on the eye, easy to navigate and simple! oh and it also got a mention at David's mum's meeting where she is chair(i think) of the cheshire home committee. Apparently they had some expert in who picks holes in lots of things and said their website is rubbish. She apparently flagged ours up as being very straightforward and classy!

Thanks
Suzi (www.h2hdesigns.co.uk)

Good morning, Paul!

I don't believe how quickly my shawl arrived. It has just been delivered to my desk, and we're not even 10 o'clock Thursday morning.

The photograph of the pale lavender that was on your website does no justice at all to the lovely delicate shade of lavender of the pashmina I have received. It is just beautiful.

Many, many thanks.

Leonora

P.S. A U.S. site, from which I have purchased a very nice sleeveless cashmere sweater, also offers pashminas featuring Swarovski crystals; is this something you could do, to?

Hi I just want to say that I absolutely love my pshminas that I received today. They are so soft and the best value ever! Thank you Paul! – 27th April ‘04

My sister has now received her pashmina - and is very happy with it

Look forward to buying more pashminas from you

Regards

Tariq
(25th April 2004)

Hi Paul
Pashminas arrived on Saturday. All are exquisite, and my Christmas and birthday shopping is now sorted.
Kind regards
Jen
(25th April 2004)

Dear Paul

My pink pashmina arrived today - I'm absolutely thrilled with the colour. I've got it on and feel like a queen! Temperatures are dropping nicely at last - it's 21 today, just right to show off my pashmina! I was in Cape Town over the weekend and saw pashminas in some of the upmarket shops - priced at over 100 pounds. Felt very pleased with myself - thanks again, and will probably be in touch again.

regards
Wendy
(22nd April 2004)

My pashmina arrived today and it’s absolutely lovely – I’m so pleased with it. The colour is stunning. Thank you
Melinda
(22nd April 2004)

Dear Paul,

Many thanks,

the last order was a HUGE hit with all those who received them. I'll keep this in mind if I think of anyone I need to give a prezzy to.

Best wishes, hope all's well.

Emma
(21st April 2004)

Paul
Many thanks for the quick delivery of the pashmina stole. Colour is
wonderful - very pastel - and amazingly goes with nearly all in my wardrobe.
Many thanks for all your help when i could not decide on colour (I drove
my husband mad!). There are just soooo many colours to choose from.
I will be buying a scarf for next winter - so i have time to make up my mind
many times!!!!
Regards
Andrea
(20th April 2004)

Dear Paul
The stole arrived on Saturday morning - that was
quick!! It is such a gorgeous colour. Despite the
pictures and description I was intrigued as to what
the colour would exactly be like as "cowhide" doesn't
sound particularly appealing, but was 100 % satisfied
with the colour when I saw it.
I shall be recommending your company and I'm sure you
will hear from me again at some future point.
Best wishes,
Fiona Skillern
(20th April 2004)

Dear Paul,
The Pashminas arrived yesterday, which is one of the fastest deliveries
I have ever had from UK.
They are lovely and I am most pleased with them and your service.
(17th April 2004)

Hi Paul
Just thought I'd drop you a line to thank you for the swift delivery of my beautiful Lagoon stole! It really is fabulous and the colour and style will be the perfect compliment to the vivid "gentian" blue outfit I've bought to wear to my brother's wedding. I can't believe how quickly it got here - I've already recommended you to my colleagues who witnessed it's arrival!
Thanks again
Leanne
(14th April 2004)

Hi Paul
Thanks for your prompt shipping.
My mum is delighted with the shawl!.

Wishing you much success in your business.
Regards
Mike Hall
(9th April 2004)

Dear Paul
I have just received my pashminas and they are STUNNING!! Thank you very
much for the prompt delivery - its' been so lovely doing business with you.
(8th April 2004)

Hi,
I want to thank Paul for going to such trouble to match my new Pashmina to my nail varnish. I am absolutely thrilled, it is a perfect match with my outfit for the San Francisco wedding. Now I can look both stylish and warm.
What wonderful service - Thank you!
Patsy Tansleyxxx
(7th April 2004)

Hi Paul,
Just to let you know,I received my pashmina yesterday. I'm delighted with the quality and colour and hope to place more orders with you in the future

Thanks very much

Mrs E Murphy.
(3rd April 2004)

A day ahead of schedule. I just wanted to say thank you very much for organising it for me. It is absolutely lovely and so soft. The crystals are really pretty and should be perfect for the wedding.
Thanks so much for your help.

Ursula

Dear Paul
Have never in my life bothered to comment on a Company's service until now .... HUGELY impressed by My Pashmina.
Five (perfect!) items all delivered in less than 24 hours from ordering, thanks so much.
Just wondering how long before I can resist buying a few more!
Will definitely recommend you to everyone I know, plus complete strangers on the streets!
Well done.
Lucy

Dear Paul King -
It appears to have showed up on Sunday morning, so thanks ever so much for a prompt and effecient service!

Terry Johnson.

Hello Paul..... I got the Baby pink shawl today.... it's wonderful.....my grandmother love it.... I am very satisfy with your service... I really, really appreciate all the follow up and the patience you had to respond my concerns.... The shawl is great, not only the color (that was exactly like the picture) but the texture..I will be coming back to your company for more parshmina products.... Thanks and keep the good work...... Irina

Hi Paul, Scarf arrived as promised,it is really lovely,and the colour is just right. Thanks Sue Taylor.

hi paul
I just would like to say thank you for your help concerning the pashminas. today I received them and I am so happy ;-)
best regards simone

Thanks Paul,

Its good to find excellent service like this - will recommend you to my friends and will definitely use mypashmina again!!
Many Thanks Sarah.

Dear Paul
Here is the cheque for Candy Pink pashmina - lovely colour! You are right, when I got it out of the packet it wasfine - ..
Now considering myself a 'connoisseur of Pashes' I am amaszed by the poor quality of others in compariaon to yours - none of the ones I now feel belonging to friends are anything like as soft.
Hope you are well - and that business is going well - you really do offer a wonderful personal service, reassuring after some of the disasters/long waits I have experianced shopping over the Internet.
Regards Carolyn

Dear Paul,
I recently received a pashmina ordered from your site and was just writing to say I was extremely impressed with every aspect of the service.
Choosing and purchasing the pashmina was quick and straightforward, there was a useful amount of information available on the site and the scarf was delivered swiftly.
On top of that the pashmina is very good quality, all at unbeatable value.
I highly recommend this web site to anyone considering purchasing a pashmina. I'd like to wish you every success with the continuation of this site.
Many thanks
Robert

Thanks, yes got the refund e-mail.
You provide a great personal service and the no quibble returns is great as it's not always easy to judge a colour from the internet.
The pashmina I kept was certainly a necessity at a Valentine's Ball I attended at Lulworth Castle in Dorset as it must have been the coldest place on earth that night!
Thanks again

Dearest Paul,
I received my pashmina yesterday and it is so beautiful and the perfect pink!
Thank you so much for the chat on the phone and for helping me choose the right shade of pink. I am already looking forward to my next purchase! I will be recommending your on-line shop to all my friends and colleagues.
I wish you all the best for your business although I am sure you will not need too much. Please continue making such beautiful luxurious fabrics available to everyone! Thank you so much and I will be in touch soon.
My Kindest Regards,
Dalisa Collins UK & Nordics Territory

Dear Paul King,

Thank you very much for sending me the shawl. My sister is obviously delighted with it and the 'Baby Blue' colour is perfect.
She has already received many compliments, particularly regarding the quality and the name of your company has been passed on.
Yours sincerely,
Jane Merritt


Hi. I am so pleased with my pashmina. I ordered it on the spur of the moment a few days before setting off to Cornwall to get married. It arrived on the morning of the day we left, a week ago today and was invaluable in keeping the chill off on the big day. It matched my outfit perfectly too. I was amazed by how warm it is to wear and it was very windy and chilly down there. We had a lovely day and it was the perfect excuse for getting a gorgeous pashmina. I am so pleased with it. I would recommend your products with excellent speedy delivery to anyone!
-- Marion

I received my Persian Violet Shawl yesterday - it's even softer than the last pashmina I bought from you and the colour is just divine - the computer screen didn't do it justice - am now saving form my next colour!
Great website - fab service - very happy customer!
Thanks again
Kind regards Louise

Paul,
Just a note to say how pleased I am with both your company's product and the service I received. The pashmina is lovely, and it arrived very quickly--quicker, in fact, than an order I had placed the same day from a company here in the United States. I'll certainly not hesitate to recommend your company to friends.
Thanks, Helen Putre

koratcat@fastmail.fm

Hi Paul   Just wanted to confirm that I received the green pashima's today - thank you SO much for helping me out here. I haven't posted one back yet as I wanted to take them home to see what colour fits best with the outfit for the wedding. I think the stole is winning at the moment and so will post back  the scarf to you on Tuesday.   You offer a brilliant service and I will certainly be recommending you to all my friends!   Have a great Easter.   Kind regards  Karen

Hello,
Just to say thanks for sending my order so speedily- I received it today (monday) and I had ordered on last Thursday evening. I was amazed to have it so quickly as I live in Brussels and I love my shawl. I will certainly revisit and order from your site time to time. I will indeed recommend you to everybody I know.
Thx, Joanne

Dear Paul
Thank you for the very prompt delivery of the beautiful pashmina stole that the postman delivered this morning.
The colour - blush lavendor - is so vibrant and pretty and it matches in very well with my lilac clothes.
The stole is incredibly light and gossamer fine and will be treasured for years to come
Many thanks, Jenny

Dear Paul
Just to say thank you for the prompt delivery of two scarves which I ordered off your website last weekend. They were delivered to my office in Hong Kong on the morning of Sat.26th Oct.
They are lovely, just what I wanted for a couple of stocking-fillers for my two daughters! In fact I am going to look at your website again today as I think I will treat myself to one as well.
Of course I can buy pashmina scarves here but there doesn't seem the variety and they are quite expensive...you can pick up some in the markets but although they bear a label you never know whether they are the genuine article..great ones for fakes here!!
Thanks again
Gemma Holmes

Hello Paul,

Just to let you know that this arrived with my Mum this morning and she's really pleased with it. Also, your BBC offer should be going on our intranet site shortly (and the orders start flooding in....!)
Thanks Emma

Dear Paul
Thank you very much for finding just the right colour. IS 1075 is a super colour and exactly what I wanted
The shawl itself is absolutely lovely - wonderfully soft and certainly one of the nicest I have seen yet. My friends are most envious.

Thanks again Helen Hewitt

Dear Paul,
Again thanks for a great service. I ordered another scarf last Monday and received it on Saturday morning..6 days to Hong Kong! I will certainly recommend your website to my friends and no doubt will be ordering again from you.
Thanks
Gemma Holmes

hi Paul
I was delighted to receive my pashmina which you posted so promptly. The colour is a soft black and as such is more flattering then the Last Black. it is so warm and light and feels very luxurious belying the competitive price
Fran

Hi Paul,
Great service,
wonderful stole
N.M. Matti Kuikka
Porvoo Finland

Paul --
The wrap arrived on Monday, it is beautiful and exactly what I expected. Thanks for the great product and service! Sincerely,
Evelin

Hello Pual,
Just wanted to let you know that my pashmina arrived yesterday and I'm really pleased with it. It is lovely and will go fantastically with my wedding dress.
Many thanks Emma

Hi Paul!
Thank you so much for sending me my replacement pashmina. The large pashmina is perfect and the colour is just right.
I was very impressed by your friendly, personal and efficient service and will definitely be recommending your web site to my friends!
Regards Emma

Paul
I called you the other day about a projected delivery date for a pashima I ordered as a gift for my wife, which you told me had been shipped already.
Imagine my embarrassment when 30 minutes later my neighbour called with a package that had arrived early that morning while I was out. You’ve guessed it – it was the pashmina!!
Taking into account that I had ordered it after midnight on the previous day and it arrived approximately 36 hours later in a rural Ireland – this had to be the best delivery ever in around 10 years of internet shopping.
Oh – and by the way – the shawl is perfect in every way – colour – shade and quality. My wife is delighted with it.
Paul, if you ever come to float your company – keep us customers in mind.
Thanks for everything – you have our recommendation.
Regards
David Dunwoody

Dear Paul,
In my excitement I forgot to mention one thing - the shawl cost me CND$ 109 or thereabouts after the exchange - MUCH cheaper than shawls featured on US and Canadian sites (of course, this particular one was on sale, but a normal price would still come in much cheaper than anything else I have seen).
I am used to British goods being a lot more expensive than their equivalents here, so this was a nice surprise!
Trisha

Dear Paul,
My pashmina arrived today (27 Feb.) and I am delighted with it!
Even better - our post office (in a small town just outside Ottawa) did not charge anything extra. The shawl was my present to myself from earnings as an occasional substitute teacher at my kids' school (first earnings in a long, long time!).
I was determined to get myself something luxurious, something out-of-the-ordinary. I will definitely be ordering another one sometime soon and I would definitely recommend your site.
Thanks again, it was nice to get a personal message from you, all the best with your business.
Trisha Doyle

Dear Paul
The 70/30 Scarves are brilliant, thanks.
Charlotte

Good Morning Paul,
Just a quick email to say a big Thank you - I received my pashmina yesterday and am really chuffed with the colour.
The quality is just lovely, far superior to any other I have seen.
I am really impressed with the professional response to my initial enquiry and speedy delivery and will recommend My pashmina company anytime.
Alhough I wasn't sure just how to wear it a first, I think I have sussed it now !
Kind regards, Gaynor Wood

Thanks Paul for all your efforts - you deserve to make your 'fortune' - because you really care about your customers - unlike some snotty-voiced and toffee-nosed firms!!!!
Carolyn


Thanks Paul
You were extremely helpful (+ incredibly swift!).
Will probably be ordering something else at some point.
Thanks very much,
Louise Shellard

Paul,
I'm sitting here with my lovely shawl wrapped around me.....thanks so much for your assistance which certainly helped me making the tough decision about which colour and size I should have.
I'm really chuffed with my choice......it was obviously worth it!!
many thanks
rona

Dear Paul
Thank you very much for sending the pashmina so quickly.
We ordered it on the Wednesday afternoon and received it on the Thursday morning!
It is lovely and my daughter very much appreciates it.
Mrs I V Redding

Dear Paul
I received a phone call from my mother this morning saying that the blue pashmina that I ordered from you has arrived.
Thank you, it arrived much sooner than I expected and she seems delighted with the size, colour and quality.
Best wishes,
Caroline.

My friend in America received her pashmina today and is delighted.
Thank you very much.
Suzanne Mills

Dear Paul,
I am delighted with my new pashmina scarf. It was great to have your advice and expertise on what I was actually looking for, and I was particularly impressed - and grateful - for your endless patience and cooperation as we struggled to find exactly the right shade of 'dark red' that I needed. Sending to Nepal for one specially was beyond the call of duty! Definitely a company with the needs of the individual at heart!!
We will recommend you to others with enthusiasm.
Many thanks,
Katharine King

Dear Paul,
I have sent the pashmina on to my daughter and she loves it. Did I tell you the story? She did very well at university and unfortunately was in India for her graduation, so I bought, in a wonderful Kashmiri shop in Shimla, a beautiful paisley pashmina as a congratulations/guilt present. At Christmas time this year she had her handbag stolen from her in the street – with the pashmina in it of course. We were all very upset as it was so unusual and of such sentimental value. Now we have replaced it so satisfactorily we are all very pleased!
Many thanks for being so helpful.
Julia

Hi Paul,
just wanted to say thanks so much for letting us both come to yours on Saturday, it was very kind of you. The pashmina is fab (have worn it constantly since!) and I think Julie is equally pleased with hers (despite the fact that she hadn't intended on buying anything at all - she blames me!).
Kind Regards, Haddy


Bonjour Paul,
I received this morning my pashmina,so blue,so bright,so light.It's such a pleasure to have it in my hands.And you mailed it so quickly!
I'm afraid i'll be addict and sure I 'll order another one very soon.
Francoise.

Dear Paul,
Many thanks for such swift and kind service.
Will definitely promote your business amongst friends and family and will almost certainly be coming back to buy things for other people.
Best wishes for your continued success
Christina

Dear Paul
I would like to say that I have been very imressed with both the quality of the stole and the service you offer so I will definately be visiting your websitein the future and I have already told several friends about it.
Your sincerely
Mrs H Butler


Dear Paul,

just to let you know that I am absolutely delighted with my beautiful pashmina - it arrived exactly in time for Christmas and beautifully packed - thank you, you will be hearing from me again!! -
Cheers, Daisy


Dear Paul
Firstly, I'd like to say how wonderful your pashmina are - SO soft and really intense colours. Secondly, your service has been brilliant. I gather you've been really helpful to my mother on the phone and, after I wasn't very keen on the original colour you sent, you managed to send the replacement in time for me to open on Christmas Day. So, thanks very much. Pashmninas might not be quite as fashionable as they were but mine is so soft that I find it hard not to wear it all the time!
I found your website via Google and just from the tone and the recommendations (let alone your very reasonable prices), I could see I had found a good thing.
I will very happily recommend your service. Thanks once again and I wish you much luck with your business.
Kind regards
Sarah Barr



Hi Paul,
Your service is GREAT!! Feel free to use my comments on your website :)
It’s still a bit longer than I’d prefer, so if it really is ok, and you really do have a smaller one in the same colour arriving next week, then I’d like to swap.
I’ll get the original one posted back to you today - many many thanks.
Merry Christmas to you too!
Angharad

Thank you for sending me the pashmina as requested and so promptly. The colour - capri - is absolutely beautiful and completes an outfit I shall be wearing to a wedding in Australia next month. It is just what I wanted - something light and colourful.
Margaret Rhodes

Hi Paul!
Just a note to say that my shawls arrived today.
Thank you so much for your help in getting them here before Christmas. The colours are stunning and I’m sure that my sister and mother will love them. Once again thank you for your assistance.
Wishing you a Merry Christmas and a happy, healthy and peaceful new year.
Kathy Bordean

Hi Paul,
Thanks for responding, it’s amazing how a little communication can put your mind at rest,
(I’m having problems with other sites I placed orders with and as yet they have not responded!)
Anyway, I have literally just received the pashmina and am delighted, so thank you very much. Incidentally, for next time, is the 100% pashmina the warm one?
Thanks again and have a great christmas and a blinding hogmanay.
Lisa

Hey Paul! I bet you can guess what I am going to write: I received the second pashmina today! Fantastic! It must be softer than my girlfriend's skin (don't tell her I said that)! I have to admit, I was a bit worried ordering over the internet at a shop I had never heard of. Especially because I ordered two products from you for a fair bit of money... But it was well worth it! I have already recommended you to a few friends and colleagues of mine, so I hope business from Holland will be coming your way. As you know, I too am a salesman. If you ask me what the most important things are in sales: 1. follow up on agreements made with clients; 2. honesty. 3. customer service/satisfaction. You've succeeded in all three points, so my guess is you are walking the right path. Make sure you stay on that path Paul! Good luck to you and your business, and have a merry Christmas! Regards, Arnout Koning PS: If she lets me, I will send you a pic of my girlfriend wearing the pashmina. She's a model, so I am guessing you won't object :-)


Hi Paul, Thanks for the prompt delivery of the pashmina I ordered last week. I am very pleased with the colour and the quality of the scarf and indeed the efficieny with which my order was dealt. I shall certainly use your site again and will recommend it to my friends. Kind Regards Karen

Dear Paul, Just wanted to confirm I received my Pashminas (over a week ago !) and they are lovely colours. I had never bought a 100% before - only 70/30. The 100% are much "fluffier" and less "rigid" than the 70/30s and are almost not as "smart" to look at. I might go back to 70/30 next time !! is that the silk that does the "smart" trick ?? Anyway, I'm not complaining about your work !! The order was fine ! the colours great and the timelines correct. Look forward to working with you again and good luck for the business. Best regards. Moira


It is just Fantastic!!! Bellissima!!! Just Perfect!!
Now if I hadn't have been wasting time surfing the 'My pash' site I would never have found it (can't give you the credit for this one!!).
The contrasting fringing in pink just wunderbar! Returning other/s tomorrow - only opened this one when I returned home tonight - will decide on others in morning.
Thanks so much for your patience .and Happy Easter to all at My Pash! Carolyn

Will def. recommend you to friends as quality & service are 1st rate.
Antonia

dear Paul,
I received the two pashminas, they're both great and look fantastic, I will surely talk about them to my friends here in Italy and as soon as possible I'll purchase other pashmina shawls.
I'm very happy to have known you thanks a lot.
greetings from Italy Antonella


Very many thanks
Will certainly let my friends know about your company & excellent service.
Biddy


Hello Paul,

I've got my scarf and I LOVE IT!! Thank you so much - you've been great. I will certainly spread the word to as many people as I can!
Best wishes for the New Year,
Angharad

Thank you very much for the pashima you sent to us.
It was of excellent quality and was by far the best Mother's Day present! Good luck for the future and if I need another pashima I'll know were to go!
Regards,
Adrian Freeman

Good morning Paul,
I just wanted to thank you for the super quick refund for the baby pink pashmina, unfortunately had it been a little lighter it would have been perfect, but I would also like to say my beige (2 ply) and black pashmina's are fantastic.
I have been telling all my friends about your website,
Once again thank you very much
Caroline

Hi,
This is just to let you know that my two pashmina's arrived safely this morning, and I'm very pleased with their quality.
Thank you
Jean Lewis

Hi Paul,
Got your parcel this morning and I can only admire your determination to find me the right colour! I think we may have cracked it! So thanks opnce again and I shall be returning the other two as soon as possible. I shall certainly recommend you to any friends who need a pashmina!
Ros Plosker

Hello Paul
Thank you so much for the gorgeous pashmina. I very much appreciate your kind offer to keep the larger one, which I will do.
I understand that you are a new business and I wish you every success. I will certainly recommend you to anyone I can think of, and will very definately be ordering more from you.
I was delighted to receive my order so soon after placing it. If the baby pink shawl is the quality of all your other goos, then I don't think you will go far wring. It realy is lovely.
Thank you for your courtesy in calling me about my order, and for your offer of a different style pashmina. It was much appreciated.
Good luck and every success with your business.
best regards, Sylvia Orwell

Dear Paul
The 70/30 scarves are brilliant, thanks.
Charlotte Dewhurst

 
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